An analysis of the effect of emotional speech synthesis on non-task-oriented dialogue system

Yuya Chiba, Takashi Nose, Mai Yamanaka, Taketo Kase, Akinori Ito

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

10 Citations (Scopus)

Abstract

This paper explores the effect of emotional speech synthesis on a spoken dialogue system when the dialogue is non-task-oriented. Although the use of emotional speech responses has been shown to be effective in a limited domain, e.g., scenario-based and counseling dialogue, the effect is still not clear in the non-task-oriented dialogue such as voice chat. For this purpose, we constructed a simple dialogue system with example- and rule-based dialogue management. In the system, two types of emotion labeling with emotion estimation are adopted, i.e., system-driven and user-cooperative emotion labeling. We conducted a dialogue experiment where subjects evaluate the subjective quality of the system and the dialogue from multiple aspects such as richness of the dialogue and impression of the agent. We then analyze and discuss the results and show the advantage of using appropriate emotions for expressive speech responses in the non-task-oriented system.

Original languageEnglish
Title of host publicationSIGDIAL 2018 - 19th Annual Meeting of the Special Interest Group on Discourse and Dialogue - Proceedings of the Conference
PublisherAssociation for Computational Linguistics (ACL)
Pages371-375
Number of pages5
ISBN (Electronic)9781948087674
Publication statusPublished - 2018
Event19th Annual Meeting of the Special Interest Group on Discourse and Dialogue, SIGDIAL 2018 - Melbourne, Australia
Duration: 2018 Jul 122018 Jul 14

Publication series

NameSIGDIAL 2018 - 19th Annual Meeting of the Special Interest Group on Discourse and Dialogue - Proceedings of the Conference

Conference

Conference19th Annual Meeting of the Special Interest Group on Discourse and Dialogue, SIGDIAL 2018
Country/TerritoryAustralia
CityMelbourne
Period18/7/1218/7/14

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