TY - JOUR
T1 - An empirical study on the impact of KIBS innovation in Japanese manufacturing corporations
AU - Cao, Yong
AU - Nagahira, Akio
AU - She, Shuo
N1 - Funding Information:
The authors thank anonymous referees and the editor-in-chief Professor Tugrul U Daim for very helpful comments and suggestions. We would like to express our appreciation to all the firms, respondents, and interviewees who gave of their time to participate in this study. In addition, we would like to thank Mr. Stuart Leopold and Mrs. Yamaguchi for their helpful comments and suggestions. We are also grateful to Huazhong University of Science and Technology in China, Tohoku University in Japan, and China Scholarship Council, whose financial support is gratefully acknowledged. This study was funded by the project (Grant No. 71172092) from National Natural Science Foundation of China (NSFC), the Grant-in-Aid for Humanities & Social Science Research Foundation (Grant No. 07JA630003) from the Ministry of Education (MOE) of China, and the Indigenous Innovation Research Foundation for Humanities & Social Science (Grant No. 2010AW021) from Huazhong University of Science and Technology in China.
PY - 2011/12
Y1 - 2011/12
N2 - Dealing with knowledge intensive business services (KIBS) has become an important strategy for many firms. Services that heavily rely on professional knowledge are needed by Japanese manufacturing corporations (JMCs) for solving different problems. This article explores the impact of the utilization of KIBS on the innovation of JMCs in Japan. The goal of the paper is threefold: first, we focus on the different divisions of JMCs that have dealt with KIBS and analyze the impact of KIBS on their innovation respectively; second, we separate the types of innovation into radical innovation and incremental innovation and then analyze what and how the service delivery method contributes to each type of innovation; and finally we discuss in more depth the details of an efficient service delivery method. The results show that first, KIBS contribute more to the radical innovation of a client rather than incremental innovation and second, face-to-face is the most efficient method of service delivery from KIBS to the JMCs.
AB - Dealing with knowledge intensive business services (KIBS) has become an important strategy for many firms. Services that heavily rely on professional knowledge are needed by Japanese manufacturing corporations (JMCs) for solving different problems. This article explores the impact of the utilization of KIBS on the innovation of JMCs in Japan. The goal of the paper is threefold: first, we focus on the different divisions of JMCs that have dealt with KIBS and analyze the impact of KIBS on their innovation respectively; second, we separate the types of innovation into radical innovation and incremental innovation and then analyze what and how the service delivery method contributes to each type of innovation; and finally we discuss in more depth the details of an efficient service delivery method. The results show that first, KIBS contribute more to the radical innovation of a client rather than incremental innovation and second, face-to-face is the most efficient method of service delivery from KIBS to the JMCs.
KW - JMCs (Japanese Manufacturing Corporations)
KW - Japan
KW - KIBS (Knowledge Intensive Business Services)
KW - division
KW - innovation
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U2 - 10.1142/S0219877011002520
DO - 10.1142/S0219877011002520
M3 - Article
AN - SCOPUS:84899808175
SN - 0219-8770
VL - 8
SP - 501
EP - 520
JO - International Journal of Innovation and Technology Management
JF - International Journal of Innovation and Technology Management
IS - 4
ER -