TY - GEN
T1 - Designing Sustainable Healthcare Service Based on Dynamic Extraction of Requirements Hidden from User's Language
AU - Hirata, Sadayo
N1 - Publisher Copyright:
© 2020 IEEE.
PY - 2020/5
Y1 - 2020/5
N2 - The purpose of this study is to extract hidden healthcare requirements from users as a trial to design a new smart healthcare service. We took providing essential oils as one example of healthcare services as the oils are one of alternative medicines and well known having market potential. As the research method, we collected freely described words by users and analyzed using text mining. Features of recognitions such as perceptions about the purpose, location and time of health care for users were extracted. Furthermore, gender gaps in the recognitions were found. Based on the analysis results, several concepts for designing a new service were derived. Implementing the process of this research on the Internet and accumulating information by users enables various concepts related to healthcare to be dynamically designed. This smart healthcare service is expected to provide a sustainable service that is suitable to the situation of users and companies in the changing environment.
AB - The purpose of this study is to extract hidden healthcare requirements from users as a trial to design a new smart healthcare service. We took providing essential oils as one example of healthcare services as the oils are one of alternative medicines and well known having market potential. As the research method, we collected freely described words by users and analyzed using text mining. Features of recognitions such as perceptions about the purpose, location and time of health care for users were extracted. Furthermore, gender gaps in the recognitions were found. Based on the analysis results, several concepts for designing a new service were derived. Implementing the process of this research on the Internet and accumulating information by users enables various concepts related to healthcare to be dynamically designed. This smart healthcare service is expected to provide a sustainable service that is suitable to the situation of users and companies in the changing environment.
KW - alternative medicine
KW - gender
KW - requirement
KW - sustainability
UR - http://www.scopus.com/inward/record.url?scp=85092661936&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85092661936&partnerID=8YFLogxK
U2 - 10.1109/ECBIOS50299.2020.9203723
DO - 10.1109/ECBIOS50299.2020.9203723
M3 - Conference contribution
AN - SCOPUS:85092661936
T3 - 2nd IEEE Eurasia Conference on Biomedical Engineering, Healthcare and Sustainability 2020, ECBIOS 2020
SP - 145
EP - 146
BT - 2nd IEEE Eurasia Conference on Biomedical Engineering, Healthcare and Sustainability 2020, ECBIOS 2020
A2 - Meen, Teen-Hang
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2nd IEEE Eurasia Conference on Biomedical Engineering, Healthcare and Sustainability 2020, ECBIOS 2020
Y2 - 29 May 2020 through 31 May 2020
ER -
