TY - GEN
T1 - Effect of Mutual Self-Disclosure in Spoken Dialog System on User Impression
AU - Tada, Shunsuke
AU - Chiba, Yuya
AU - Nose, Takashi
AU - Ito, Akinori
N1 - Publisher Copyright:
© 2018 APSIPA organization.
PY - 2018/7/2
Y1 - 2018/7/2
N2 - Many of current spoken dialog systems can conduct non-task-oriented dialog. The systems that can improve user impression are required for users to keep using them. This paper focuses on self-disclosure, that is a process that a person reveals information about herself/himself to an interlocutor in human-human conversation. It is known that the self-disclosure plays a vital role to develop an intimate relationship. However, it is still unclear how exchanging the self-disclosures affects the user impression in the human-machine dialog. In this paper, we conduct dialog experiments to investigate the effectiveness of mutual self-disclosures between the user and the system. To achieve this goal, we built a spoken dialog system which conducts the dialog that the user and the system disclose information about themselves alternately. The dialog experiments revealed that the proposed system can improve the user impression regarding satisfaction and friendliness.
AB - Many of current spoken dialog systems can conduct non-task-oriented dialog. The systems that can improve user impression are required for users to keep using them. This paper focuses on self-disclosure, that is a process that a person reveals information about herself/himself to an interlocutor in human-human conversation. It is known that the self-disclosure plays a vital role to develop an intimate relationship. However, it is still unclear how exchanging the self-disclosures affects the user impression in the human-machine dialog. In this paper, we conduct dialog experiments to investigate the effectiveness of mutual self-disclosures between the user and the system. To achieve this goal, we built a spoken dialog system which conducts the dialog that the user and the system disclose information about themselves alternately. The dialog experiments revealed that the proposed system can improve the user impression regarding satisfaction and friendliness.
UR - http://www.scopus.com/inward/record.url?scp=85063494572&partnerID=8YFLogxK
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U2 - 10.23919/APSIPA.2018.8659630
DO - 10.23919/APSIPA.2018.8659630
M3 - Conference contribution
AN - SCOPUS:85063494572
T3 - 2018 Asia-Pacific Signal and Information Processing Association Annual Summit and Conference, APSIPA ASC 2018 - Proceedings
SP - 806
EP - 810
BT - 2018 Asia-Pacific Signal and Information Processing Association Annual Summit and Conference, APSIPA ASC 2018 - Proceedings
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 10th Asia-Pacific Signal and Information Processing Association Annual Summit and Conference, APSIPA ASC 2018
Y2 - 12 November 2018 through 15 November 2018
ER -