TY - GEN
T1 - Visualization and analysis of controllers’ working processes in en route air traffic control
AU - Karikawa, Daisuke
AU - Aoyama, Hisae
N1 - Publisher Copyright:
© Springer International Publishing Switzerland 2015.
PY - 2015
Y1 - 2015
N2 - In order to meet increasing air traffic demands in recent years, skilled air traffic controllers are definitely required. Thus, effective and efficient controller training is a key issue in the Air Traffic Control (ATC) domain. However, the transfer of skills from experienced controllers to ATC trainees is difficult because the working processes of the experienced controllers are based on their implicit knowledge acquired through their working experiences. Toward resolving this difficulty in ATC training, the present research attempts to visualize and analyze a couple of controllers’ working processes for establishing intrail separations between arrival flights using our process visualization tool of ATC tasks. The analysis results illustrate the performance differences of those working processes and their probable causal factors. This fact strongly implies the practical applicability of the visualization tool for supporting the debriefing and discussion concerning the training results of ATC trainees.
AB - In order to meet increasing air traffic demands in recent years, skilled air traffic controllers are definitely required. Thus, effective and efficient controller training is a key issue in the Air Traffic Control (ATC) domain. However, the transfer of skills from experienced controllers to ATC trainees is difficult because the working processes of the experienced controllers are based on their implicit knowledge acquired through their working experiences. Toward resolving this difficulty in ATC training, the present research attempts to visualize and analyze a couple of controllers’ working processes for establishing intrail separations between arrival flights using our process visualization tool of ATC tasks. The analysis results illustrate the performance differences of those working processes and their probable causal factors. This fact strongly implies the practical applicability of the visualization tool for supporting the debriefing and discussion concerning the training results of ATC trainees.
KW - Air traffic controller
KW - Education and training
KW - Human factors
KW - Visualization
KW - Working process
UR - http://www.scopus.com/inward/record.url?scp=84947214256&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84947214256&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-20373-7_37
DO - 10.1007/978-3-319-20373-7_37
M3 - Conference contribution
AN - SCOPUS:84947214256
SN - 9783319203720
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 388
EP - 398
BT - Engineering Psychology and Cognitive Ergonomics - 12th International Conference, EPCE 2015 Held as Part of HCI International 2015, Proceedings
A2 - Harris, Don
PB - Springer Verlag
T2 - 12th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2015 Held as Part of 17th International Conference on Human-Computer Interaction, HCI International 2015
Y2 - 2 August 2015 through 7 August 2015
ER -