An Event-Based Hierarchical Method for Customer Activity Recognition in Retail Stores

Jiahao Wen, Luis Guillen, Muhammad Alfian Amrizal, Toru Abe, Takuo Suganuma

研究成果: Conference contribution


Customer Activity (CA) provides valuable information for marketing. CA is a collective name of customer information from on-the-spot observation in retail environments. Existing methods of Customer Activity Recognition (CAR) recognize CA by specialized end-to-end (e2e) models. Consequently, when marketing requires changing recognition targets, specialized e2e models are not reconfigurable to fit different marketing demands unless rebuilding the models entirely. Besides, redundant computation in the existing CAR system leads to low efficiency. Also, the low maintainability of the CAR system results in lots of modifications when updating methods in the system. In this research, we decompose behaviors into several primitive units called “event”. We propose an event-based CAR method to achieve reconfigurability and design a hierarchy to solve issues about redundancy and maintainability. The evaluation results show that our proposed method can adapt and perform better than existing methods, which fits different marketing demands.

ホスト出版物のタイトルAdvances in Visual Computing - 15th International Symposium, ISVC 2020, Proceedings
編集者George Bebis, Zhaozheng Yin, Edward Kim, Jan Bender, Kartic Subr, Bum Chul Kwon, Jian Zhao, Denis Kalkofen, George Baciu
出版社Springer Science and Business Media Deutschland GmbH
出版ステータスPublished - 2020
イベント15th International Symposium on Visual Computing, ISVC 2020 - San Diego, United States
継続期間: 2020 10月 52020 10月 7


名前Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
12509 LNCS


Conference15th International Symposium on Visual Computing, ISVC 2020
国/地域United States
CitySan Diego

ASJC Scopus subject areas

  • 理論的コンピュータサイエンス
  • コンピュータ サイエンス(全般)


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